Final Problem Statement

"A person who has been released and is transitioning out of the prison system needs to find a way to easily access and understand essential post-release resources (such as healthcare, housing, and basic daily needs) without relying on technology.

This is because there is a severe lack of support within the system, and many individuals struggle with literacy and technological barriers. Furthermore, fears that digital products will be used to track them lead to a distrust of authority figures. Ultimately, if they do not know what to ask for, they are left highly vulnerable."

User Persona

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Interview Insights

Interview insights

Summary

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